SportsPower

FAQ

Do you have a physical store?

Yes we do! 75 Bridge Street East Benalla VIC, 3672.

Can I pick up my items from in store if I buy online?

Yes, although you will still be charged shipping on orders under $100. The shipping amount will then be refunded back to you once you have picked up your item/s instore. 

Shipping - Australia 

All purchases over $100 are shipped from Benalla, VIC with Australia Post at no additional charge. Orders under $100 (not including use of promo code) incure a $15 shipping cost.

If you order before 2pm on weekdays, your order will ship out that day. Purchases made on weekends and public holidays are processed on the next business day.

*Please note: For Western Australia and rural areas, shipping should take 2-7 business days. We pack your parcel super-fast, but Australia Post can sometimes experience delays in WA and rural areas of QLD. This doesn't happen very often but we just want to give you a heads up! We entrust Australia Post with your parcel and do everything we can to make sure it gets to you on time - but any delays they experience are, unfortunately, out of our hands.

When we send out your order, you will receive an email notification with your tracking number. You can track your item using the code through AUSPOST. If for some reason your tracking number does not work after a reasonable amount of time for AUSPOST to process your order please contact us through our contact us form. 

Please note that we aim to dispatch orders within 24 hours, with the exception of sale periods, where this may take up to 48 hours. Estimated delivery times are to be used as a guide only. We do not take into account possible delays caused by payment authorisation. We accept no responsibility for any loss or damage to goods occurring in transit.

Shipping - International 

Sorry, we currently do not ship internationally.

Promo Codes

Promo codes may only be used with any full priced items. All sale items will have already been marked down. Please check back to the FAQ section to find out about current promo codes. Please check our Facebook page for current promo codes.